Welcome to Kenko – Konica Minolta Service Center(KKMSC).

KKMSC provides repair services to Konica Minolta cameras and related accessories users who reside within the country or region other than listed below:
Europe, USA, Canada, South Korea, China(except Hong Kong), Australia, and New Zealand: For those who reside within these countries, please contact with a Repair Service Provider located within your region/country.

To check your Repair Service Provider, please click HERE. (Jumps to the URL of KM Repair Service Providers list)

For the customers who reside within countries or regions other than listed above and wish to have your camera repaired:

To initiate your repair application, please fill in the necessary information below (in English Only) and send it to us.
We will then reply to you whether your product can be repaired.

Fill in required "*".

*Model
(Repairable product only)
Flat Rate Repair costs (JPY)
*Serial No.
*Problem Description
Within 100 words, please
*Country
*E-mail Address
*Verify E-mail Address
*Phone Number
If this is the second time for your product's repair, please state below as well:
*Model
*Date repaired last time
Input example(YYYY/MM/DD)
*Name of company /
provider who repaired
*Repair Order Number

Please be informed even if your product is on the list of repairable products, repair application may not be accepted due to unavailability of repair parts or product’s condition (i.e. damaged, or soaked in water).